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FAQ

The best AHA Ingrown Hair eliminator and Skin Exfoliant you’ll ever use. Seriously. Serious Serum is the perfect blend of lactic acid, glycolic acid, and willow bark, which is a natural form of salicylic acid that will leave your skin silky smooth and fabulous anywhere you apply it.

Serious Serum was developed for post waxing use to alleviate ingrown hairs, blast breakouts, and minimize redness. However, we happily discovered that the combination of facial grade BHAs AHAs and green tea, aloe vera, and chamomile work perfectly to smooth bumpy, rough skin everywhere!

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Why Serious Serum?

Because Serious Serum is the best AHA/BHA Ingrown Hair eliminator and Skin Exfoliant you’ll ever use.

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How do I use Serious Serum?

Simply use a pea sized amount of serum on the affected area daily. Baby smooth skin. Seriously.

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How long will one bottle of Serious Serum last?

Depending on usage, between 2-5 months. Clients using a pea size amount once per day on a small area generally find it lasts between 2-5 months. Clients who use Serious Serum on larger ares like their legs or back tend to finish the bottle sooner.

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I have sensitive skin, is this gentle enough for my skin?

Serious Serum can be used on ALL skin types. As with any new products, we recommend testing on a small area of your skin to make sure there are no issues. If you get a bottle and find that it isn’t the product for you, send it back! We’ll refund your order, no questions asked.

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What are the suggested uses for serious serum?

  • Alleviates ingrown hairs, bumps and irritations in between waxes
  • Blasts post waxing breakouts
  • Minimizes redness
  • Lightens dark spots
  • Zaps pimples like nobody’s business
  • Banishes keratosis pilaris (those annoying bumps that sometimes appear on the backs of arms and upper thighs)
  • Fights razor burn
  • Soothes itchy, dry skin and aids in hydration
  • Encourages faster cell turnover for softer, smoother skin
  • Diminishes fine lines and wrinkles
  • Deeply softens skin when massaged into cuticles, heels and elbows
  • Gives guys beautiful skin too – no more beard bumps!
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Is Serious Serum vegan?

Yes, it is 100% vegan and not tested on animals. Although it contains Lactic Acid,the lactic acid in Serious Serum is derived from beets.

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What happens if Serious Serum doesn’t work for me?

We have a 100% satisfaction guarantee.
Simply contact us and we’ll give you the information you need to mail the unused portion back to us. We will either refund your money (if you weren’t happy with the product) or send a replacement (if there is a problem with the product you received) as soon as we get the product in our hot little hands.

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How is my Serious Serum order shipped?

We ship all orders via either USPS Priority mail with Delivery Confirmation or USPS First Class depending on where the order is shipped. This combination allows 2-day shipping to almost the entire United States. If you have special shipping requests, just e-mail us and we’ll make it happen for you!

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Is Serious Serum shipped Internationally?

We can ship anywhere!

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I have a business and I would love to sell Serious Serum. Do you sell wholesale?

Yes! We are always interested in getting Serious Serum into new retail locations. E-mail us at wholesale@seriousserum.com and we’ll get going on getting Serious

All content & product is © 2008-2013 Urban Waxx, LLC. Serious Serum™ is a trademark of Urban Waxx, LLC